Remote support services from

Remote Access

Remote Support Services are designed to help customers automate, maintain, and support their organizations’ core IT service Management functions and reduce the overall cost of IT operations. As a supporting application that allow the effective implementation of IT service management, VYOM is now making it easier and more economical for customers to get the full value of their IT service management initiatives via Remote Support Services.

Unlike traditional IT maintenance activities, support and maintenance of IT service management tools need specialized skills, resources, and facilities. With a team of dedicated professionals to accomplish the upkeep and remote monitoring of mission-critical IT service management applications, VYOM provides quality, flexibility, and cost effectiveness, all tied to SLA’s and aligned to the customers’ business goals. With world-class infrastructure consisting of state-of-the art labs, command centers, network and communication infrastructure, VYOM is well positioned to deliver industry leading solutions across a wide range of infrastructure software services.

VYOM’s Remote Management Services deploys services to equipment installed behind customer firewalls securely, via the Internet. Our solution has been designed with objectives of high performance & security at every level of its architecture. It makes use of Web services to communicate over the Internet and links VYOM’s equipment to a central server at the VYOM’s support center.

Through Remote Management Services, your computers can now provide performance data and alerts to our support team so that we can deliver proactive, rapid computer repair and support services with advanced remote troubleshooting capabilities. Our goal is to reduce time-to-repair, and increase reliability and uptime.

The two major technical components of VYOM’s Remote Management Services are the Agent and the Server. The Agent will be installed at your site while the Server resides within our support center at VYOM. The Agent software that handles Remote Management Services functions at your site. It is installed directly as a software download that VYOM sends as an email attachment or via Live chat.

The software takes only about a minute to download and it is compatible with all known firewalls and broadband routers and requires no configuration.

Seamless protection, with state of the art technology – that’s what VYOM promises you!

We support Open Source Technologies implemented by us and provide 24x7x365 support our clients. We strive to provide you with the best possible support in order to resolve any query or concern that you might have through following support options such as basic telephonic support, e-mail support to on-line support through remote maintenance, where we support the client by having remote access to the client’s servers.

Our Linux remote server maintenance services/support offers a cost-effective alternative/addition to on-site administrator. With our services, you can be sure that all the aspects of maintenance are covered, which is often not possible in-house.

New developments happening everyday makes it difficult for in-house personnel to keep themselves updated about new releases, patches, bugs. Even with an administrator in place, it is always better to take the services of a professional, to make sure that your services are run unclogged. We offer 24×7 hours cost-effective remote support to our clients for their critical business applications.

 

E-Mail support

A guaranteed 24-hrs response to your problem, for our existing clients we provide free email support. The prices depend on the level of service opted for.

 

Telephonic support

We offer telephonic consultation/support for the Open Source projects and solutions. 24×7 support is available to aid your company with problem determination, management, and resolution.  This support also includes operational and “how to” assistance in the use of Linux operating systems. The telephonic support is available in the following forms:

Customer service

Technical support

Service activation

Complete query resolution

 

On-site Support

VYOM undertakes on-site implementation and support contracts for, Open Source Infrastructure and Business Solutions.

SSL VPN

IP Sec VPN

Remote Support Assistance

End-Point Security

Encryption

Network Security and IT consultants

Vyom consultants is a leading network security and IT support companies in pune and offers services like network management services, remote support services, colud integration services and system integration services. Vyom also provides data center installation support and data center virtualisation.

Security services

IT security breaches are major cause of concern for organizations these days. These breaches can lead to theft of data and money, trashing of the trust and brand reputation and total disruption of the key services. It is therefore imperative to invest in efficient security tools and processes. Most of the businesses are facing this threat on a daily basis. It has been observed that even minor breaches can lead to major losses. To tackle this threat, vigilance has to be maintained round the clock, which requires heavy investment in security tools and processes.

VYOM provides customized Open Source security solutions for small organization to large organizations through technologies like State Full Inspection Firewall, Intrusion Detection System, Network Vulnerability Assessment, Security Audit etc. By guarding & protecting enterprise network be it at the gateway, server or client level, will help you ensure integrity of information that powers your business. VYOM would assist you ensure information security with multiple layers of protection.

VYOM Consulting Services are based on proven methods and best practices through which they have been able to provide outsourced security management, monitoring, and response services to help you solve security problems cost-effectively. Allow our representative to either call you in 24 hours or E-Mail you for greater details about our services.

Counsultancy in IT

Information Technology (Technical) consulting requires strong technical knowledge & ability to understand technology keeping long term business issues in mind. VYOM has right mix of people with technical experience & wide functional experience. Hence we strongly believe, VYOM provides you best technical consulting.

Network management services

Network management is a service that makes use of a variety of tools, devices and applications to assist network managers in the maintenance and monitoring of large-scale computer and telecommunications networks.

Remote support services

Remote Support Services are designed to help customers automate, maintain, and support their organizations’ core IT service Management functions and reduce the overall cost of IT operations.

Data Centre Virtualisation

Virtualisation improves the efficiency of resources and availability of applications in your organization, addressing the issue of underutilized resources in a traditional model of single applications housed on dedicated servers.

A virtualised data center, lets you respond to business change faster and more efficiently than ever before; consolidation of resource pools delivers substantial savings, improved returns on investment whilst maintaining high-availability for mission critical services.

Cloud Computing

LOOKING TO MOVE TO THE CLOUD? VYOM CAN DELIVER A CLOUD-READY PLAN FOR YOUR BUSINESS

We believe that IT is a strategic asset and an opportunity for delivering competitive advantage.  Through implementation of Cloud Computing, we can drive further value and performance improvement for all businesses both large and small.  Through our Cloud Integration Services, we can help you uncover more ICT efficiencies and business value.

Cloud Computing is an emerging technology which should be examined strategically for a business. It is not just about selecting the appropriate cloud solutions but how IT will inter-operate across the business.”

For more details visit VYOM consultants